No product leaves our premises damaged, torn or wrinkled. If you receive one that is damaged during shipping, YOU MUST CONTACT US PRIOR TO ANY INSTALLATION. Once you remove the backing and attempt installation, any damage to the graphic, stripe or decal will be considered a installation error and is NOT COVERED under warranty. Please do not try to come up with stories about how you didn’t notice the damage, or I sent you the wrong side or that the product wouldn’t stick (if you do not know how to recognize any of these issues before hand, you are not a qualified installer) . I have heard every excuse in the book. Please do not get offended by this rule, however HONESTY will get you 10 times further than deception.